1. What is a cash-based physical therapy practice?

I'm a cash-based physical therapist, meaning I don't bill insurance directly. Instead, payment is made at the time of your visit. This setup helps me provide personalized care without the typical delays or constraints sometimes associated with insurance.

2. Why don’t you accept insurance?

I choose not to work with insurance so I can:

• Spend more one-on-one time with you.

• Build a treatment plan based on what you need—not what insurance will approve.

• Avoid the paperwork and red tape that slow things down.

Many patients find they reach their goals faster with fewer visits, which often saves money in the long run.

3. Can I still use my insurance benefits?

Yes! While I don’t bill insurance, I’m happy to give you a “superbill”—a detailed receipt you can submit to your insurance for possible reimbursement. Just check with your provider about your out-of-network benefits. If you’re interested in this, I’m happy to provide a step by step guide for reimbursement, or call your insurance company on your behalf.

4. Do you accept HSA or FSA cards?

Absolutely! Most Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) allow for physical therapy expenses, and you can use those cards just like a credit card in our office.

5. What should I expect during my first visit?

At your first appointment, I’ll take time to really get to know your history, your goals, and what challenges you’ve been facing. I’ll do a full evaluation, a hands-on assessment, and we’ll get started with treatment right away. You’ll leave with a personalized plan designed just for you.

Sessions are usually about 60 minutes and always one-on-one.

6. How much does it cost?

I offer simple, flat-rate pricing so you always know what to expect. You can check out my booking page or contact me directly for current rates and package options. No surprise bills.

7. How many sessions will I need?

This depends on your situation, your goals, and how your body responds to treatment. Together we’ll find a personalized course of treatment that is best for you.

8. Do I need a referral from my doctor?

In most cases, no referral is needed to start physical therapy with me. However, if you plan to submit for insurance reimbursement, I would check with your provider to see if they require one.

9. How do I schedule an appointment?

Super easy! You can schedule online through my booking page, give me a call, or send me an email.

10. Do you offer a sliding scale or discounted rates?

Yes, I offer a sliding scale for those who may be facing financial hardship. I’m happy to work with you to find a payment option that fits. Just reach out, and we can have a conversation about what works best for you.

Still have questions?
Feel free to reach out anytime!

📞 231-252-5773
📧 otwell@pureform-pt.com